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Privacy Policy

Privacy Policy

 

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. This Privacy Policy governs the manner in which Euro Tow Bars collects, uses, maintains and discloses information collected from users (each, a "User") of the etowbars.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Euro Tow Bars.

 

Personal identification information

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information

 

Users may, however, visit our Site anonymously.

 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

In general, you do not need to provide personalised information to access our websites. However, you might provide personal data to benefit from online communication services. Your personal data (e.g. your name, address, telephone number, email address, etc.) is stored only if you provide us with this information in order to use one of the services on our website (e.g. buying a product,registering warranties/service, registering for a personalised web experience, signing up for the newsletter (e-mail only) or taking part in competitions). This data is then processed and used to perform the requested services. In addition, this data is only processed and used for other purposes (e.g. sending additional information about our company and products) if you have given us your advance consent to do so. Your consent is also required to transmit your personal data to third parties outside the legally permitted circumstances.

 

Web browser cookies

 

Our Site use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Our website uses cookies to track users' preferences and help us to structure the website optimally. Cookies are small files which are stored  on your hard disk. They are used for navigation and increase the user friendliness of a website. You can still use some of our website even if you do not want cookies to be created on your computer. However, please note that some functions may be restricted and/or some websites will not be available. Most browsers accept cookies automatically. However, you can prevent this by setting your browser to block all cookies. For details, please refer to the instructions provided by your browser manufacturer or:

How can I disable cookies?


You can modify your browser to turn off cookies. This is very easy to do. Please note: if you disable cookies, your user name and password will no longer be stored on any website

Firefox:
1. Open Firefox.
2. At the top of the Firefox window, click on the ‘Firefox’ button and then select ‘Options’.
3. Select the ‘Privacy’ panel.
4. Set ‘Firefox will:’ to ‘Use custom settings for history’. Uncheck ‘Accept cookies from sites’ to disable cookies.
5. Click ‘OK’ to close the Options window.

Internet Explorer:
1. Open Internet Explorer.
2. Click the ‘Tools’ button, and then click ‘Internet Options’.
3. Click the ‘Privacy’ tab, and then, under ‘Settings’ move the slider to the top to block all cookies, and then click ‘OK’.

Google Chrome:
1. Open Google Chrome.
2. Click on the tool icon.
3. Select Settings’.
4. Near the bottom of the page, click ‘Show advanced settings’.
5. In the ‘Privacy’ section, click ‘Content settings’.
6. To disable cookies, select ‘Block sites from setting any data’.

Safari:
1. Open Safari.
2. Choose ‘Preferences’ in the toolbar and then click ‘Privacy’ (You can find the tool bar which looks like a gearwheel, above and on the right in the Safari window.)
3. In the ‘Block cookies’ section, you can specify if and when Safari should accept cookies from websites To see an explanation of the options, click the Help button (question mark)

 

How we use collected information

 

Euro Tow Bars collects and uses Users personal information for the following purposes:

 

To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs. To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you. To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To administer a content, promotion, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails

 

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, the User may contact us via our Site.

 

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. We activated the “_anonymizeIp()” extension on this website so your IP address will only be processed by EU or ECC Member States of the European Union in abbreviated form. Only in exceptional cases the complete IP address will be forwarded to a server of Google in the US to be abbreviated there. On behalf of the operator of this website Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and provide other services relating to website activity and Internet usage to the website operator. The IP address provided by your browser in line with Google Analytics will not be associated with any other data held by Google. You have the opportunity to avoid the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Additionally you can prevent the documentation and processing of the data regarding your usage of the website (incl. your IP address) by Google by downloading and installing the following browser plug-in: http://tools.google.com/dlpage/gaoptout?hl=de].

 

How we protect your information  

 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

 

Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

 

You may also find links to social media websites such as Facebook, YouTube or others. These third party websites are not operated by etowbars.com. Please refer to the data privacy policies of the particular platform provider. Euro Tow Bars has no influence on the processing or usage of your personal data by any third party platform providers and is only responsible for the content that Euro Tow Bars itself provides on these third party web pages. You may be required to register on such social media websites in order to fully interact and experience Euro Tow Bars social media websites. Please note that Facebook or other platform providers may already collect personal data (e. g. IP-address) when you follow such links or when your browser connects to the social media website.

 

Security

 

Euro Tow Bars has implemented technical and organizational security measures to guarantee the security of your personal information. Users' personal information is stored in our secure networks and access is restricted to those employees and partners who are entitled to access our systems.

In areas where you enter data, we work with the "Secure Socket Layer" (SSL) standard encryption system. Please note that your browser must support encryption protection. You can find this SSL encryption, for example, in Internet Explorer version 3.0 or a higher version and most other browsers. Data is stored in databases which are protected against unauthorized access by security firewalls and software. Whenever your browser displays a closed padlock symbol at the bottom of the screen, or a similar icon/highlighted web address in a different browser, this indicates that your data is being transmitted in an encrypted format.

 

Changes to this privacy policy

 

Euro Tow Bars has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms  

 

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact Customer Service 24 hours a day, 7 days a week on info(a)etowbars.com or by using our contact form.

 

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

Have a question? you can contact Customer Service 24 hours a day, 7 days a week on info(at)etowbars.com or by using our contact form.

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