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Terms & Conditions

Terms of Service - Terms & Conditions


1. Terms


By accessing this web site (, known further as Euro Tow Bars), you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


2. Use License


Permission is granted to temporarily download one copy of the materials (information or software) on Euro Tow Bars's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Euro Tow Bars's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Euro Tow Bars at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


3. Disclaimer


The materials on Euro Tow Bars's web site are provided "as is". Euro Tow Bars makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Euro Tow Bars does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.


4. Limitations


In no event shall Euro Tow Bars or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Euro Tow Bars's Internet site, even if Euro Tow Bars or a Euro Tow Bars authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


5. Product Specifications



The materials appearing on Euro Tow Bars's web site could include technical, typographical, or photographic errors. Euro Tow Bars does not warrant that any of the materials on its web site are accurate, complete, or current. Euro Tow Bars may make changes to the materials contained on its web site at any time without notice. Euro Tow Bars does not, however, make any commitment to update the materials.



All weights and dimensions of Products described in the Website are approximate.



All images are general examples of the style of product offered.  For the most accurate depiction of the offered product please see the attached pdf file: Detailed description, design and installation instructions found on the "Specification" Tab on the product page.  All our towbars come with an European ISO standard 50 mm ball. Ensure the Cat. no. matches your desired product.

If the ordered product is unavailable we will upgrade with an identical or higher range towbar.  If there is a significant product change we will first contact you for approval.


6. Links


Euro Tow Bars has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Euro Tow Bars of the site. Use of any such linked web site is at the user's own risk.


7. Orders



You may place an Order by adding your desired product to the cart (click "add to cart" button); and preceeding to the "checkout". By placing an Order, you make offer to enter into an agreement to purchase the Product(s) the subject of your Order (Purchase Contract).



Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for an that will cause an order to be canceled. In these cases, please verify your billing address with your bank and/or credit card issuing company before making another purchase attempt.


Orders will be deemed to have been received by Euro Tow Bars at the time Euro Tow Bars sends an Order confirmation  to Your nominated e-mail address.



Euro Tow Bars is an online business and will primarily communicate with Customers via e-mail. It is the Customer's responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence.



Euro Tow Bars reserves the right to decline to enter into a Purchase Contract with You and may cancel Your Order at any time prior to dispatch of the Product(s).



In the event of a cancelled Order, funds paid in relation to that Order will be refunded in full. You will be provided with e-mail confirmation of the cancellation and refund.



Euro Tow Bars does not accept any responsibility for Orders that are declined, delayed or not accepted due to technical disruptions or if an order is flagged as potentially fraudulant by our systems.



Euro Tow Bars shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of Euro Tow Bars (or its affiliates), and Euro Tow Bars shall be entitled to a reasonable extension of time for the performance of such obligations.



Where You have provided an incorrect or incomplete delivery address for Your Order, We may charge a redelivery fee for each subsequent delivery attempt.



Multiple Browser Windows
When ordering online, please ensure you are placing an order using only one browser window. Using multiple browser windows could result in incorrect pricing, delivery options, or technical problems related to you order.  These orders will show a status of "failed" or subsequently canceled.

8. Payment - Billing Information



You will be able to Pay Online using our Payment Gateway Partner: Stripe Ireland.   We accept all major currencies provided by our payment partners - you will be able to change your prefered currency on our payment page.

If you require an invoice please fill in all you company information during checkout


Payment for Orders will be processed immediately upon confirmation of Your Order.



If Your nominated payment method triggers Our fraud prevention protocols, We may contact You to confirm additional details, or rescind the transaction. In this case, until your Order has passed Our fraud prevention protocols Your Order will not be fulfilled. If you do not provide the requested information within up to 7 days, your Order will be cancelled and Your payment will be refunded back to the method in which you paid. These information requests are sent to help protect credit card holders from online fraud.



Despite Our best efforts, on occasion, it may be possible that a small number of the Products in Our range may be incorrectly priced on the Website or a transactional malfunction takes place during the checkout process. If there has been an error and a Product's correct price is higher than the price on the Website, We may either contact You before shipping to request whether You want to buy the Product at the correct price or cancel your Order. If a Product's correct price is lower than the stated price on the Website, We will charge the lower amount and send You the Product, or where the higher incorrect price has been charged, We will refund the price difference and send You the Product.

9. Delivery


Different combinations of delivery methods and prices may be offered, depending on your location/country (billing, shipping and IP address).  Please ensure you have selected your correct address and have added your product to the corresponding regional store.  Otherwise, the order will show a status of "failed" or subsequently cancelled.



We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of Our control may result in delays. Euro Tow Bars does not accept any liability for loss or damage suffered by anyone as a result of any such delays.



The delivery timeframe listed on the Website is the estimated shipping time as is reasonably estimated by Euro Tow Bars and our shipping partners. Where the scheduled dispatch of a Product is delayed by more than 5 days, Customers will be notified by e-mail via the e- mail address nominated in their Order. Customers are permitted to cancel their Order and receive a refund in accordance with the Refunds Policy at any time prior to dispatch of the Product(s).



Euro Tow Bars will not deliver Products to PO Box addresses.


The couriers or postal services nominated by Euro Tow Bars will deliver Products during local business hours (typically 9am to 7pm).



Euro Tow Bars is not responsible for the delivery times of Products. Once Products have been dispatched a tracking number will be provided and regular updates on the shipment status will be sent via the e- mail address nominated in their Order. It is the Customers responsibility to liaise with the courier nominated by Euro Tow Bars (as notified to the Customer) in relation to date and time of delivery. Euro Tow Bars shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.



Euro Tow Bars reserve the right to not ship to remote or rural locations.



All shipments are sent Intercoms DAP to the address specified in your order. handles the collection of VAT, administrative fees, import duties and/or taxes only for packages shipped to the European Union (EU) and the UAE. The prices shown on our website include all these additional fees - if you reside in the EU/UAE.

All shipments outside the European Union (EU) may be subject to import charges, which are the responsibility of the purchaser. does not collect the VAT/GST, administrative fees, duties and/or taxes and cannot precisely predict what your particular charges may be as they do frequently change.


Individual shipments are usually exempt to a certain amount.  eg. Australia has a high customs value threshold, so all our products are classified as LVG's (Customs Value ie value of the goods excluding overseas transport and insurance to Australia) is below the threshold and no customs charges are due.  New Zeland/UK customers on the other hand will be required to settle customs on arrival - The courier will take care of the paperwork and will be in touch.

For more information regarding your country's customs policies, please contact your local customs office.



10. Site Terms of Use Modifications


Euro Tow Bars may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.




More questions? you can contact Customer Service 24 hours a day, 7 days a week on info(at) or by using our contact form.